General Terms and Conditions of Business
With your order confirmation or registration you declare your agreement with these general terms and conditions, unless we have expressly agreed otherwise in the framework contract or in individual cases in writing.
Inhouse programs and trainings
Your order can be placed by e-mail or by a signed offer / order confirmation.
The price includes the services described in your offer and/or order confirmation. Excluded are rooms and equipment that are usually available in seminar rooms (data projector, flipchart, pinboard, camera, monitor, etc.).
Depending on the topic, the maximum number of participants is between 8 and 12 people (unless otherwise stated in the offer, e.g. for webinars). If the number of participants is larger, the use of a co-trainer is required and the corresponding additional costs will be charged. All our prices are exclusive of value added tax.
Travel and accommodation expenses of our trainers
We charge the actual travel and accommodation costs of our trainers: national customary mileage allowance, flight or train ticket, transfer from/to airport/train station, accommodation and meals (from the evening before the 1st day until the end of the event). Starting point of the trip is the residence of our trainers.
Open courses and seminars
You can register at www.mdi-training.com and by e-mail. Each registration is considered binding.
Our prices include all seminar documents and materials as well as the seminar packages (including snacks during the breaks, lunch).
In the case of virtual/hybrid seminars, the documents and materials are only provided in electronic form.
Not included in the participation fee are possible accommodation costs including dinner and breakfast, your consumption on site and other additional costs.
For cooperation events the respective regulations of the cooperation partner apply with regard to catering.
Our prices are exclusive of value added tax.
And this applies to all MDI events
Since our trainers and we plan on a long-term basis, we ask for your understanding that a cancellation after the order or registration has been completed (regardless of the reasons for your cancellation) will result in costs for you in the following cases:
Training/workshop/consulting – also in virtual form: Cancellation up to 4 weeks before the start of the event is free of charge, after that we will charge 50% of the costs or 5 working days before the start of the event the full costs. These cancellation conditions also apply to postponements.
For cooperation events, the respective cancellation conditions of the cooperation partner apply, provided that you receive the invoice from the cooperation partner.
Coaching (also virtual): A cancellation/postponement up to 48 hours before the coaching is free of charge. After that, we will invoice the entire agreed coaching unit.
We ask for your understanding that cancellations and postponements can only be accepted in writing (also via e-mail).
Terms of payment
Our invoices are payable without deduction upon presentation of the invoice. In the event of late payment, we will charge all actual reminder and collection fees as well as 8% interest on arrears.
The client is not entitled to withhold payments or to offset them against his own claims.
The payment period is 4 weeks unless we have expressly agreed otherwise in a framework contract or in individual cases in writing.
Cancellations by MDI
MDI may cancel events due to illness of trainers and circumstances beyond MDI’s control and cannot be held responsible for the failure to take place of an event.
Changes in the open MDI program: MDI assumes no liability for printing and typing errors in publications and on the homepage.
The minimum number of participants in open seminars and courses depends on the seminar or course.
For organizational reasons, we reserve the right to change the seminar location, the date or the trainer or to cancel a seminar. The participants will be informed by telephone or e-mail about the change/cancellation and possible alternatives.
The documents provided by us are and will remain the intellectual property of MDI and are exclusively available to our participants for their personal use as users of what they have learned (i.e. not for commercial purposes as trainers). Any further distribution and use of this material – including internal company use – is subject to our prior written consent.
All our trainers and consultants have a contractual relationship with MDI. The client is not entitled to ask them to accept assignments on their own account.
We work for different companies, which often compete with each other. Our trainers and employees are bound to absolute discretion – this naturally also applies to incidents in personal areas.
Data protection and data security are important to us. You agree that the data of your company, which is collected in the course of the cooperation, will be included in the MDI database. Please note that we use e-mail addresses of our customers and business partners to inform you about news, event dates, offers etc. If this is not desired, you can stop this at any time by sending a written message to email@example.com.
Place of jurisdiction
For all disputes that cannot be settled by consensus, the court of competent jurisdiction in Vienna shall be agreed as the place of jurisdiction.