Leading with emotional intelligence

Developing relationships and raising performance

As a manager, you have to react to changes and make decisions on a daily basis. And manage the emotions resulting under pressure or in situations of change – also and in particular, those of your employees.

The concept of emotional intelligence helps you build stable and long-term relationships, and thereby become more effective as a manager with responsibility for decisions and teams.

Process

• Preliminary online work: personal definition of aims, preparatory tasks
• Training: 1.5 days
• Online follow-up: transfer tasks, controlling of goals, 2 follow-up webinars including check of result

Learning content

• Your own understanding of leadership and behaviour in situations of change and crises
• How your own attitudes and automatisms take effect
• Developing and strengthening resilience
• Noticing and steering feelings
• Leading teams with emotional intelligence

Learning objectives

• You understand your employees’ reactions and
• raise your effectiveness as a manager, in that you
• develop and promote team power by situationally adjusted leadership, communicating strategies and integrating them in the team to lead proactively through changes.

Target group

• Managers
• Leaders