Negotiate to Agree

Negotiation is one of the key activities in business and life. People negotiate in lots of different situations: With customers, suppliers, inside the organization with managers, direct reports, peers, within projects and during regular business in order to achieve lasting agreements for mutual benefit.

Conflict Management

Conflict may arise between people and groups with opposing needs, ideas, beliefs and goals. Conflict in teams is inevitable, however the outcome of a conflict is not predetermined.

Effective Meetings

Meeting management tends to be a set of skills often overlooked by leaders and managers. As meetings are crucial to getting measurable results, it has become more and more important that meetings are well organised, effectively led and promptly followed up.

Negotiation in Difficult Situations

This training builds upon the knowledge of the Harvard principles. Sometimes negotiation partners don’t play along, perhaps use manipulative tricks or group dynamics get out of control.

Customer-Oriented Sales and Communication

Use Of Communication Techniques

In this seminar you will get to know fundamental tools that you can apply in challenging communication situations with your client effectively and successfully.