Claim Management in Projects

In projects where different organizations are involved as clients and contractors, claims and demands for rework inevitably become a challenge to deal with, because they are seldomly completely covered by the project contract.  The enforcement of one´s own claims, and warding off foreign claims, is therefore an important part of protecting one´s own interests. Well formulated contracts which address the claim process (claim precaution, detection, tracking, communication and negotiations) can help immensely in alleviating claim issues constructively.

OBJECTIVES

The Claim Management in Projects training will enable participants to:

• To learn how to apply the most important legal concepts
• Get to know suitable communication forms for a successful claim formation and claim management
• Learning suitable negotiation strategies

TOPICS

The following topics are some of the key learning points of the Claim Management in Projects training:

• Basics of the contract creation
• Collaboration with third parties
• Detecting claims, placing and rejecting  them in the various project phases
• Project documentation, reporting, regular meetings as a means for claims
• Active dialog as a successful factor for the finding of peaceful solutions
• Tips and experiences with negotiations for the finding of agreements
• Enforcing or rejecting claims  in legally sensitive situations without destroying of the relationship with a customer
• Negotiation strategies

The methodology of the training is based on interactive tasks, role plays, case studies and other exercises. The participants will be challenged to draw their own conclusions and apply their learning in practical situations.

TIME FRAME

1 day

For more details regarding Claim Management in Projects please contact us and we will provide you an answer based on your needs as soon as possible.

This training is also available in the following languages:

• In German
• In Romanian