Basics of Process Management

Successful companies are recognised by their consequent process orientation. Process Management tries to balance high quality requirements, short times and low resources. The employment of suitable methods and the knowledge of systematical proceedings are the basis for process optimization.

Objectives

The training will enable participants to:

• Creating understanding for process management
• Reflecting on the maturity of one´s own company
• Learning to know models, trends, standards and examples (best practice)

Topics

The following topics are some of the key learning points of the training:

• Processes and organizations
• Strategic integration of processes
• Main tasks of process management
• Roles and features of processes
• Process management phases with basic know-how on
  
  • the raising and description of processes
  • the analysis of processes; diagnostics
  • the design of target processes
• Chances and limitations of process management

The methodology of the training is based on interactive tasks, role plays, case studies and other exercises. The participants will be challenged to draw their own conclusions and apply their learning in practical situations.

Time Frame

1 day

For more details regarding Basics of Process Management please contact us and we will provide you an answer based on your needs as soon as possible.

This training is also available in the following languages:

• In German